OIT Technology News:
January 2026 Edition

OIT Technology News


Microsoft Authenticator is becoming SMU’s primary Multi-Factor Authentication (MFA) solution, replacing Duo, to simplify logins and boost security. Find out how easy it is to switch early to avoid disruption when the updated solution becomes required on February 25, 2026.


Discover how OIT used SMU360 to replace spreadsheets to streamline the Perkins Certificate program with smarter tracking, event management, payments, and automated communications.


Three years ago, OIT partnered with the Division of Student Affairs to launch SMU360, and while multiple offices and organizations have discovered creative ways to use its features, we wanted to share some of the recent ground Student Affairs has gained to inspire new ideas for your own communication needs.


Are you ready to work smarter and explore how AI might enhance your work? Registration is now open for Operation Copilot, our AI training series.


SMU’s OIT Customer Service reflects on a successful 2025 with AI training and certification success, expanded support services, and new tools, while preparing for even stronger tech support and resources in 2026.


We are pleased to report that our project to make @smu.edu the default email sending address is making progress, with our first phase now complete.


See how SMU’s Physical Security team is modernizing campus access with upgraded card and biometric readers and better security systems to keep the Hilltop safe.


SMU’s Web Applications Team shares 2025 highlights, including new Sitecore features, accessibility milestones, streamlined news tools, and plans for 2026 web upgrades that boost performance and engagement.


Get to know the talented professionals of Online Production Services (OPS), who are behind the scenes, making online learning possible.


SMU expands access to free Google Career Certificates via Coursera for students, staff, and faculty—unlocking in-demand tech and professional skills on demand to boost learning and career growth.


In this edition of Canvas Plus, we highlight Canvas’ new AI-powered translation tool and New Quiz surveys, along with some hefty updates for some of our Copyleaks, Macmillan, PlayPosit, and Cidi Labs integrations.

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